Leadership · Delivery · Accessibility

I help teams and leaders do hard work well.

I lead complex programs and help organizations build accessibility into how they work. My job is turning ambiguity into structure and giving leaders language they can actually use.

Latest insight

Sep 14, 2026

Leadership · Delivery · Strategy · Quality

The Human Cost of "Just One More Thing"

Every leader who adds one more thing thinks they are being reasonable. The team is the one who keeps the running total. Here is what it adds up to.

Prefer a feed reader? Subscribe: RSS, Atom, JSON Feed.

New insight every two weeks. Next: Prioritization Is a Leadership Skill, September 28, 2026. See what's coming →

Recent writing

More insights

22 published · New every two weeks

Browse all insights
Leadership Delivery Wellbeing

The Human Cost of "Just One More Thing"

Every leader who adds one more thing thinks they are being reasonable. The team is the one who keeps the running total. Here is what it adds up to.

Read insight →
Accessibility Small Business

Accessibility for Small Business

No IT team. No legal department. No accessibility specialist. Here is how a small business owner actually starts.

Read insight →
Leadership Change Management

Why Change Fails Before It Starts

About half of change initiatives fail. The reason is almost never the plan. The reason is what people already believe before the plan starts.

Read insight →
Leadership Teams Communication

The Distance Tax

Every team is already paying the Distance Tax. Most have never calculated it. The return-to-office debate is asking the wrong question. Distance is the real variable, and it shows up whether you are remote, hybrid, or in the same building.

Read insight →

Current role

I work at Deque Systems as a Strategic Accessibility Training Consultant. My focus is enterprise accessibility training and program design.

The goal is to make accessibility something people understand and can act on. Not a checklist. A skill.

Before Deque, I spent 13 years at State Farm leading enterprise programs across ERP, data center, infrastructure, and divestiture, with teams and vendor relationships at scale.

Operating model

How I approach complex delivery

Four things I come back to on every program: catch problems early, get everyone working from the same picture, deliver without losing quality, and make sure the next team starts better than this one did. This is how I have run $1.6B divestitures, enterprise data center migrations, and accessibility programs that changed how organizations build.

Read "How I lead"

Signal

Catch the problems that compound. Accessibility gaps and missed NFRs usually show up late because nobody named them early.

Align

Get funding, architecture, and delivery on the same page. When those three are out of sync, nothing lands right.

Deliver

Give the team a clear picture. Keep quality in the definition of done, not the post-mortem.

Learn

Take what worked and what didn't and build it into how the organization runs. The next program should start ahead of where this one did.

What I write and speak about

I write and speak in these areas. If any of it fits what you're working on, I'm available for PMI chapters, conferences, and professional events.

Program & project leadership

Keeping large programs moving: ordering the work, catching what's in the way, and making sure decisions reach finance, architecture, and delivery teams alike.

Accessibility strategy & training

Turning accessibility from a compliance task into something teams actually know how to do. Clear expectations, hands-on practice, and language leaders can use.

Instructional design

Training that sticks. The Teach-Try-Show-Revise cycle is built so people can spot quality problems on their own, without leaning on automated tools.

Vendor and partner management

Holding vendors accountable for quality, accessibility, and delivery commitments. Building governance structures that work before something goes wrong.

Want to work together?

Available for speaking engagements, consulting, and enterprise accessibility program design.

Get in touch