Leadership · Delivery · Accessibility

I help teams and leaders do hard work well.

I lead complex programs and help organizations build accessibility into how they work. My job is turning ambiguity into structure and giving leaders language they can actually use.

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Latest insight

Nov 9, 2026

Leadership · Delivery · Strategy · Quality

The Psychology of Technical Debt

Technical debt is a financial metaphor that hides a human problem. The reason debt accumulates is not bad code. The reason is the belief that today's shortcut will be cheaper than tomorrow's fix. It rarely is.

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New insight every two weeks. Next: The Cost of Ambiguous Goals, December 7, 2026. See what's coming →

Recent writing

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26 published · New every two weeks

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Leadership Technology Strategy

The Psychology of Technical Debt

Technical debt is a financial metaphor that hides a human problem. The reason debt accumulates is not bad code. The reason is the belief that today's shortcut will be cheaper than tomorrow's fix. It rarely is.

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Leadership Change Management Strategy

Change Is Not Transformation

Two CEOs at the same company, twenty years apart. One thought of people as the asset. The other thought of people as the expense. Same company name. Different company.

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Accessibility Leadership Culture

Building a Culture of Accessibility Leadership

Checklists do not change cultures. Leaders do. Here is the maturity arc, the objections you will hear, and the work it takes to get from compliance to embedded.

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Leadership Strategy Delivery

Prioritization Is a Leadership Skill

Five number ones is zero number ones. Here is what it actually costs your team when leaders refuse to choose.

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Current role

I work at Deque Systems as a Strategic Accessibility Training Consultant. My focus is enterprise accessibility training and program design.

The goal is to make accessibility something people understand and can act on. Not a checklist. A skill.

Before Deque, I spent 13 years at State Farm leading enterprise programs across ERP, data center, infrastructure, and divestiture, with teams and vendor relationships at scale.

Operating model

How I approach complex delivery

Four things I come back to on every program: catch problems early, get everyone working from the same picture, deliver without losing quality, and make sure the next team starts better than this one did. This is how I have run $1.6B divestitures, enterprise data center migrations, and accessibility programs that changed how organizations build.

Read "How I lead"

Signal

Catch the problems that compound. Accessibility gaps and missed NFRs usually show up late because nobody named them early.

Align

Get funding, architecture, and delivery on the same page. When those three are out of sync, nothing lands right.

Deliver

Give the team a clear picture. Keep quality in the definition of done, not the post-mortem.

Learn

Take what worked and what didn't and build it into how the organization runs. The next program should start ahead of where this one did.

See how I apply this on real programs →

Speaking

Now booking 2027

A proven leader, teacher, and presenter for your 2027 event

These sessions have been delivered to hundreds of different rooms. That changes what your audience gets. Not a talk. A conversation they remember.

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Culture change Leadership

Checklists Don't Build Culture. Leaders Do.

Leadership behaviors and what it actually takes to build accessibility ownership into how an organization operates. Best for executive forums and leadership conferences.

View session → Accessibility Small Business

You Can't Afford Not To: Accessibility for Small Business on a Real Budget

A practical, budget-conscious approach to accessibility for organizations that can't afford to get it wrong and can't afford to get it expensive.

View session → AI Workshop New

A Better AI: Practices That Stay True No Matter How Good AI Gets

Nine practices for working with AI as a thinking partner, not a shortcut. Each one holds as the tools improve. Available as a 60-minute session or a 90-minute workshop.

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Planning a 2027 conference, chapter event, or leadership forum? Let's talk about what would work for your audience →

What I write and speak about

I write and speak in these areas. If any of it fits what you're working on, I'm available for PMI chapters, conferences, and professional events.

Program & project leadership

Keeping large programs moving: ordering the work, catching what's in the way, and making sure decisions reach finance, architecture, and delivery teams alike.

Accessibility strategy & training

Turning accessibility from a compliance task into something teams actually know how to do. Clear expectations, hands-on practice, and language leaders can use.

Instructional design

Training that sticks. The Teach-Try-Show-Revise cycle is built so people can spot quality problems on their own, without leaning on automated tools.

Vendor and partner management

Holding vendors accountable for quality, accessibility, and delivery commitments. Building governance structures that work before something goes wrong.

Want to work together?

Available for speaking engagements, consulting, and enterprise accessibility program design.

Get in touch