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Delivery · Leadership · Accessibility

Calm program & project leadership for complex digital delivery.

I’m Michael Harshbarger, a program and project leader who blends enterprise-scale delivery experience with accessibility, user experience, and instructional design. I help teams modernize systems, build inclusive products, and deliver under pressure — without chaos.

This week I’m working on

Built with accessible, standards-based HTML. Keyboard and screen reader friendly — because I lead with the same standards I expect from my teams.

Why this site exists

Think of this as my professional home base. It exists to explain how I lead, give colleagues and partners a place to follow my work, and create a clear view of how I approach complex delivery, accessibility, and leadership.

1. Leadership: How I approach project delivery

My background in program and project leadership is strengthened by a deep focus on accessibility. I understand user experience, non-functional requirements, and how to teach teams what “good” looks like.

  • • Build for customers first, not internal org charts.
  • • Treat accessibility like security and performance: a differentiating requirement, not a bolt-on.
  • • Lead through instructional design — messages built to be remembered and applied.
How I lead

2. Social presence & ideas

I’m building a public voice around project leadership, accessibility, user experience, and AI-assisted delivery. This site is the anchor, my social channels are the ongoing conversation.

  • • Leadership and delivery insights from real programs.
  • • Practical accessibility and UX lessons for teams.
  • • How AI fits into project leadership without replacing judgment.

I post new thoughts and short videos on LinkedIn most weeks and connect them back here.

See recent posts

3. Speaking, training & workshops

I speak at conferences and internal leadership events on accessibility, modernization, and the human side of AI and digital delivery. Years of teaching have shaped how I design sessions: plain language, strong presence, and actionable takeaways.

  • • Accessibility leadership and culture change.
  • • Modernization and project leadership under pressure.
  • • Teaching teams to think in non-functional requirements.
Explore speaking

What makes my leadership different

My “stint” in accessibility wasn’t a detour. It shifted how I think about projects, products, and people. I now lead with a stronger understanding of users, of non-functional requirements, and of how to teach teams rather than simply direct them.

I’ve also operated at a smaller company and run my own businesses, which means I’m comfortable leading with fewer resources, wearing multiple hats, and seeing the enterprise as a connected whole.

More about how I work

Built around real users

Accessibility deepened my understanding of UX. I lead projects with customers at the center of decisions, not just requirements documents.

Non-functional first mindset

Accessibility sits alongside security, performance, and usability. I treat these as strategic differentiators that define product quality and brand.

Leader as teacher

Instructional design changed how I communicate. I design messages to be understood, remembered, and applied — not just heard.

Enterprise view, small-team discipline

From Fortune 40 to small-company and startup work, I’ve been both project leader and hands-on executor. Running my own businesses strengthened my holistic view of how strategy, operations, and delivery fit together.

Snapshot of experience

Not every bullet — just enough to show how I lead.

  • • 20+ years leading complex digital and infrastructure programs.
  • • $1.6B divestiture, $2B data center build, and claims system modernization at State Farm.
  • • Strategic accessibility training and curriculum design at Deque Systems.
  • • Founder of accessibility-focused businesses supporting SMBs and enterprises.
  • • National speaking experience across PMI, CSUN, Web Con, and more.
See selected experience
“Michael’s leadership was instrumental in propelling a large enterprise data center program forward. The program was lean, complex, and highly visible, and he continually optimized resources while keeping momentum and clarity.”
— Duane Whitlow · Enterprise Program Leader
“Michael inspires others with his passion and leads with vision. He gets to know his team, and the encouragement he offers makes every member feel unique, important, and capable.”
— Dave Schuster · Architecture Manager – Technical

Featured weekly insight

Updated weekly

How treating accessibility as a core requirement reshapes planning, risk, and trust

A practical look at what happens when accessibility moves from “nice to have” to a non-functional requirement that shapes how you plan, manage risk, and talk to customers.

Current feature: Accessibility as a core requirement · ~8–10 min read

This week on LinkedIn

New every week

It is time for you to start a new company.

A short video about why your vision and mission are the real start of the most important company: the one with you at the center.

Weekly micro-insight

Every mistake I have made on projects have started with the phrase "Let's hurry up and...".

Before you jump into that next thing, take a moment to plan and think through what is going to happen. Some times it is better to slow down before you speed up.

Each week, I share one short idea like this that comes directly from real programs, not textbooks. Think of these as conversation starters for your own teams.

Latest insights

New long-form pieces are added here and expanded on the Insights page.

View all
Accessibility · NFRs
New this month

Accessibility as a core requirement

Why treating accessibility like security and performance changes how you plan, manage risk, and earn customer trust.

~8–10 minute read · Planning · Risk · Trust

Instructional Design
New this month

Instructional design in project communication

How a simple Teach → Try → Show → Revise cycle makes project communication clearer, more repeatable, and easier for teams to act on.

~10–12 minute read · Communication · Change

Enterprise View
Coming soon

Seeing the whole enterprise

A forthcoming piece on why program leaders have to see across lines of business, funding models, and delivery teams to make good decisions under pressure.

In progress · Will link into my speaking topics on modernization and accessibility leadership.