1. Leadership: How I approach project delivery
My background in program and project leadership is strengthened by a deep focus on accessibility. I understand user experience, non-functional requirements, and how to teach teams what “good” looks like.
- • Build for customers first, not internal org charts.
- • Treat accessibility like security and performance: a differentiating requirement, not a bolt-on.
- • Lead through instructional design — messages built to be remembered and applied.