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Experience & impact

Experience across program leadership and accessibility training.

Currently at Deque as Strategic Accessibility Training Consultant, leading enterprise accessibility training programs. Previously: 13 years at State Farm leading large-scale modernization initiatives including a $1.6B divestiture and $2B data center buildout.

This page documents the experience that shapes my approach to program leadership, accessibility training, and delivery under pressure.

Enterprise delivery Accessibility enablement Modernization & risk Vendor leadership
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Selected roles

Selected roles & impact

Not every bullet—just the work that shows how I lead and where I’m most effective.

Deque Systems
2024–2025

Deque Systems

Strategic Accessibility Training Consultant

Enterprise training Influence Frameworks
  • • Led multi-week enterprise training programs with stable sequencing.
  • • Influenced delivery practices by leading without formal authority.
  • • Partnered with PMO leadership on delivery frameworks.
  • • Built instructional patterns that scaled across clients.
  • • Translated WCAG into operational behaviors teams could adopt.

How I created value

I made accessibility teachable at scale—turning standards into repeatable behaviors teams could keep using after the class ended.

AccessibilityFirst Solutions
Apr 2024–present (paused)

AccessibilityFirst Solutions

Founder & Principal Consultant

SMB model Audits Strategy
  • • Ran end-to-end client programs: assessment, training, strategy.
  • • Built a practical accessibility model for SMBs.
  • • Created reusable audit and reporting workflows.
  • • Balanced multiple workstreams with program discipline.

How I created value

I built repeatable, client-ready workflows—so assessment and training outputs were consistent, clear, and easy to act on.

State Farm
Prior

State Farm

Senior IT Program Manager (2005–2018)

Modernization Vendors High stakes
  • • Led enterprise modernization across claims and infrastructure.
  • • Directed a multi-year claims system rewrite.
  • • Led a $1.6B Canadian divestiture with zero customer impact.
  • • Coordinated a $2B data center build with major vendors.
  • • Known for strong leadership in high-pressure environments.

How I created value

I kept critical programs stable under real constraints—vendors, regulations, legacy systems—and delivered outcomes without chaos.

How this experience shows up if you hire me

You get someone who has shipped work at scale, built accessibility programs, and led people through change with care and clarity.

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